AI is no longer about writing emails or asking ChatGPT questions. Organizations that are pulling ahead are redesigning how work gets done. This session explores how modern operations leaders are using tools like ChatGPT, Claude, and Guru to create repeatable workflows, preserve institutional knowledge, reduce repetitive work, and enable teams to scale without proportionally increasing headcount.
Through real-world examples, attendees will learn how to move beyond experimentation into strategic implementation by combining AI governance, knowledge management, workflow automation, and operational frameworks that drive measurable business results. Whether you’re leading a small business, nonprofit, legal team, or enterprise department, you’ll leave with practical strategies you can begin implementing immediately.
Tara Cook Haverkamp is Director of Operations at Telare Law, where she leads operational strategy, service enablement, and technology innovation. With more than 15 years of experience in operations, knowledge management, systems design, and customer experience, she specializes in helping organizations scale through AI, automation, and modern operational frameworks. Tara combines practical implementation experience with emerging technologies to show leaders how AI can create measurable improvements in efficiency, knowledge sharing, and organizational growth.
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